LIFEPATHZ SUPPORT

How can we help?

Start with the quick answers below, or email us for personal support.

I can’t access my account

Confirm you are using the same sign-in method you originally chose—Apple, Google, Facebook, or email. For email accounts, use “Forgot password” on the sign-in screen.

Manage or cancel Lifepathz+

Open iOS Settings → your Apple ID → Subscriptions → Lifepathz. Apple manages subscription changes, cancellations, and billing.

Delete my account and data

In Lifepathz, open Settings → Account → Delete Account and confirm. This is permanent. View full instructions.

Camera, microphone, or notifications

Open iOS Settings → Lifepathz to review device permissions. Features that need a permission remain unavailable when it is off.

Privacy and AI

Read exactly what is stored, what stays on-device, and how requested AI features are processed in our Privacy Policy.

Something else

Email support@lifepathz.app with your iPhone model, iOS version, and what happened. Please do not send journal content or passwords.

NEED IMMEDIATE HELP?

Lifepathz is not crisis support.

If you are in immediate danger, contact local emergency services. In the United States, call or text 988. Elsewhere, visit findahelpline.com.